Refer a friend and you’ll both get a $50 credit!

If you love your connection through All West’s services, your neighbors and friends probably will too. Under this customer referral program, you and your friend can each save $50 on an upcoming bill simply by referring them to set up an account with All West and referencing you.

Many of our customers choose our services because someone close to them made the switch and had a great experience. We think you should be rewarded for sharing the connection too. If you would like to save on your bill, consider sharing a referral for All West Communication’s services with a friend.

The more people you refer, the more bill credits you can earn.

How does it work?

Each active All West customer can share the name of their primary account holder and service address with anyone looking for better internet, phone, or TV services in the area. Your information can be found by logging into SmartHub or viewing your most recent bill.

To receive the reward credit, the person who receives a referral from a current customer should enter the information during checkout when requesting our services online at shop.allwest.com or mention the referral from a friend while establishing their account with a customer service rep.

When a new customer signs up for services with a referral, our team will generate a bill credit for both accounts after the new customer’s internet is installed. Both accounts will see the credit applied on an upcoming bill. For questions about our referral program or bill credits, reach out to our customer support team for more information.

Help your friends discover the benefits of All West Communications.

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Frequently Asked Questions

My friend gave me a referral to save $50, how do I use it?

If you’ve received a referral from a friend, navigate to shop.allwest.com and follow the process to check your address and select the services you would like to have. On step 4 – “Set Up Account”, you will see an open field in the form with a prompt to enter a referral. Type in the current account holder’s name and service address you have received here and continue to the next step.

Once you submit your request for services, our team sets up your account in our systems and the referral will activate a onetime $50 credit to be applied to the bill of your first full billing cycle following a successful installation.

If you prefer to establish services over the phone or in person, please provide your friends information to our agents as they help you set us your account. You will not be able to add the referral credit after your account has been established.

How many people can I refer?

There is currently no limit to the number of credits you can receive. You can refer anyone looking for better telecommunication services! You’ll receive a referral credit every time you refer someone who is not a current All West account holder and begins service in an active service area.
If you have received more than one credit at a time, only one credit can be applied to your account per billing cycle. Any additional referral credits will be applied in your subsequent bills.
All West reserves the right to limit credit redemption when deemed necessary.

What happens if I have unused referral credits or close my account before receiving all of my bill credits from referrals?
Unapplied referral credits have no cash value and will be forfeited at the time of account closure. They cannot be redeemed for cash or refunds of any kind, nor transferred between, distributed by, or redeemed on any other accounts. They also will not be applied toward delinquent amounts or fees.
Why doesn't the credit show a discount on the online service confirmation page?
Entering the referral information in our online checkout does not change the price of your package, and this is normal. Bill credits are a one-time discount. The package price you select will be the normal monthly price you’ll be expected to pay for your service after all other discounts and promotions are added.
Can I cancel services right after using a referral credit?
If you plan to cancel service after receiving a $50 referral credit, you will be subject to any account cancellation fees, install fee repayment charges, and all other terms and conditions in the service contract you established with All West. Refunds, discounts, and credit toward future services will not be granted.
All West reserves the right to limit credit redemption when deemed necessary.