Outages

No Outages at this time.


Scheduled Maintenance
 

**We are currently experiencing a technical issue affecting connectivity for some customers.**

Maintenance was performed in Rock Springs and Green River last night. If you are having issues with your service, please unplug your modem and router from the electrical outlet for about 10 seconds and then plug them back in. Allow 10-15 minutes for services to reconnect.

SERVICE NOTICE

Description of services impacted: Maintenance/upgrades

Date of impact: 11/20/2024

Time: 11:59 PM

Location affected: Rock Springs

Addresses:   Green River

Current status: Maintenance work is scheduled.

Estimated resolution time: 4-6 hours

Stay informed with updates on our website: http://www.allwest.com/outages

*ONCE SERVICES ARE RESTORED, PLEASE RESTART YOUR INTERNET EQUIPMENT. *

If issues persist after the outage is resolved, please call us at 1-866-255-9378

Thank you for being our customer. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue promptly.

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Description of services impacted: Maintenance/upgrades

Date of impact: 11/20/2024

Time: 11:59 PM

Location affected: Promontory

Current status: Maintenance work is scheduled

Estimated resolution time: 1 hour

Stay informed with updates on our website: http://www.allwest.com/outages

*ONCE SERVICES ARE RESTORED, PLEASE RESTART YOUR INTERNET EQUIPMENT. *

If issues persist after the outage is resolved, please call us at 1-866-255-9378

Thank you for being our customer. We apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve the issue promptly.