Events

2020 May Events

Author:
May 1, 2020

Due to the COVID-19 guidelines presented by the CDC, all May events have been postponed, but that doesn’t mean you can’t connect with friends and family through art and culture.

So, what can you do to stay connected? Technology can bring friends and family to you—wherever you are:

  • Use Google Photos to upload and share albums—and get the conversation going. It’s like the old-timey slideshows without the slide projector and sheet on the wall.
  • Get online and play a game. It can be as something as simple as Scrabble or faster-paced like Fortnite or Minecraft. Throw on a headset or use your computer speaker to talk with your teammates.
  • Chat face-to-face, remotely. There are almost as many video chat apps as there are people!
    • Check out the popular FaceTime, Facebook Messenger, Marco Polo or Skype. And these chats can more than just a conversation. Think about reading a bedtime story or singing a lullaby to your favorite little person faraway.
    • Plan a virtual get-together via Zoom or Microsoft Teams. Schedule a team lunch or coffee break. Plan a happy hour or dinner party with friends and don’t forget about birthday celebrations!
  • Exercise together through a virtual group Zumba, Yoga or other fitness class.
  • Social media can keep you up-to-date on what your friends and family are doing. It’s a great way to share videos and photos as well. Facebook even lets you set up private groups and create events—virtual or real. Make sure you follow All West for the latest news, updated and tech information.
  • Check out the popular Meet Up app to find groups based on your talents, skills, hobbies, likes, etc. Many have taken their groups online and found a way to keep the fun going.
  • Take an online class. You can find anything from learning a new language to carpentry and crocheting online. Keep it local by searching your area’s adult ed center or college to see what courses they might have available.
  • Enjoy a movie together. Netflix Party allows for group viewing and provides private chat rooms so you can interact with fellow viewers. You can even customize your party with fun user icons, nicknames, screenshots, emojis and GIFs.
  • Share your Spotify music collection with friends and family. Create a unique list for a special someone or host a dance party.

Need more speed so you can have more fun? Contact our internet experts to upgrade today at 866.255.9378.

Events

2020 April Events

Author:
April 1, 2020

Due to the COVID-19 guidelines presented by the CDC, all April events have been postponed.

Our customers count on All West Communications to connect them to people, capabilities, tools, technology and our network. The possibilities are endless on what you can do with your internet and All West pledges to keep you connected!  Here are some activities you can do at home with your internet connection:

Family Streaming:

Need something to keep the kids busy while you work from home? Here are a couple of staff favorites while we practice social distancing.

  • The Cincinnati Zoo is live streaming every day on Facebook with an at-home safari. Kids can learn about a new animal every day and parents are encouraged to donate to keep the zoo afloat. Watch here.
  • Learn new drawing skills every day with artist JJK on YouTube here.
  • Virtual field trip at Johnson Space Center in Houston, Texas. Watch here.
  • Busy Kid is a chore app where kids can earn money for each chore and begin to learn about money management.
  • If you have a guitar at home. Fender Guitar is offering 3 months of lessons free.
  • PE with Joe. Keep your kids active and healthy in a fun and exciting new way.

Music Entertainment:

Various artists are going live online and performing free concerts to encourage people to donate to causes that are helping people affected by COVID-19. Here are a few we really enjoyed:

Video Chatting:

Stay connected with your family and friends with Video Chatting. It’s amazing what you can do with video chatting to feel more connected. For example, play games with items everyone has, such as Yahtzee or charades; the sky’s the limit. There are several chatting options out there, but we recommend:

TV Streaming:

With All West.tv you can still watch all your favorite movies and shows while the whole family is home. The app lets you stream up to 3 devices at home for free, or add the 5 device plan to your TV for $2.00/ mo. Here are some ways to watch:

  • Download the app and stream on your preferred digital device. See full list of supported devices here.
  • Watch with WatchTVEverywhere. Watch TV recordings and up to 78 networks when you’re on the go--on any mobile device. You can even set a recording from your phone if you forget to do it at home. (However, the All West.tv app is not transferable to other homes/locations.)
  • Cloud DVR. You can access your recordings anytime on any device with 100 hours of Cloud DVR.

We are committed to your connection and hope everyone is staying safe and healthy.

Latest News

What is the difference between download speeds and upload speeds and why does it matter?

Author:
February 20, 2020

So you have a fast internet plan, but you are trying to upload a video to the internet and all of a sudden it feels like it has stopped working. What happened?

Internet speeds are measured by how much data your internet connection can transfer per second, which is measured in megabits of data per second (Mbps). The number you see in Mbps measures the rate at which a provider delivers internet data to and from your home.

Download speed refers to how many Mbps it takes to download data from a server in the form of images, videos, text and more. Activities such as listening to music on Spotify, downloading large files or streaming tv on All West.tv all require you to download data.

Upload speed refers to how many Mbps you can send data from your internet connected device or server to another. Sending emails, posting photos or videos on social media and video calling a friend all require you to upload data.

If your internet plan doesn’t support the amount of data you are uploading or downloading, your internet may slow down. So the next time you’re using your internet connected device and it slows down, it may not be your internet provider but the upload and download speed of your internet plan. Learn more about All West internet plans.

Latest News

Streaming Media on Your Devices

Author:
December 23, 2019

What does it mean to stream through your digital device?

Streaming is the digital distribution of video or TV content over the Internet. To start streaming, you need a device that can connect to the internet such as mobile phone, tablet, smart TV, streaming stick etc., paired with a streaming app or service. There’s a good chance you already use some streaming services like  All West.tv, YouTube, Netflix, HBO Now, or something else. These are all streaming apps that you can use to get TV or video on your devices at home and on the go. Most streaming services require a paid subscription to use their app.
Image of amazon fire stick and hdmi remote on a green woven place mat

Which streaming devices are compatible with the All West.tv app?

Mobile Phones:
  • iPhone (iOS 9+)
  • Android Phone (4.4+)
  • Windows
Tablet:
  • iPad (iOS 9+)
  • Android Tablet (4.4+)
  • Windows
Smart TV:
  • Philips Android TV
  • Sharp Android TV
  • Sony Android TV
  • Element Fire TV
  • Toshiba Fire TV
Internet Browser:
  • Google Chrome (Win 49+, OS X 55+)
  • Internet Explorer (11+ on Windows 8.1+)
  • Microsoft Edge (13+)
  • Apple Safari (8+ Mac OS X 10.11+)
  • Firefox (47+)
Streaming Stick:
  • Amazon Fire Stick (Gen 2, Gen 3, & 4K versions)
Streaming Set Top Box:
  • Apple TV (Gen 4, TV OS & 4K)
  • Android TV Yes (WV)
  • Amazon Fire TV (Gen 2+)
  • Kaon box
Looking to cut the cable TV cord? Switching to the All West.tv streaming app is easier than ever! With four packages to choose from and up to 150+ channels that include WatchTVEverywhere and 100 hours of cloud DVR, you’ll never miss your favorite shows. For a limited time, All West is offering a FREE 30-day trial of All West.tv. Call today to start streaming now 866-255-9378. Click here for more information on how to use your All West.tv.
Latest News

Internet vs. Wi-Fi

Author:
November 15, 2019

Internet vs. Wi-Fi is a common topic of confusion, but understanding the difference is key to optimizing your connection. The internet is a global network that allows you to access websites like AllWest.com, while Wi-Fi is the wireless technology that connects your devices to the internet within your home or office.

Smart phone controlling a Plume pod

How does Internet vs. Wi-Fi work on your digital device?

Digital devices and the internet speak different digital signals, so the first piece of equipment you need to connect to the internet is a modem. A modem is the translator between the digital signal of your device and the analog signal the internet uses. It converts digital data signals into radio signals and back from your device to the internet.

When using All West’s internet services our modem is what establishes and maintains a connection with internet service and your device. A connection to our services can be made several different ways depending on the infrastructure available in your area. The most common connections are made through Fiber, Coax (cable) and DSL (phone line). These connections also have different speeds to help transfer the data from the internet to your device.

Once you have established a modem, you will need a router if you are trying to connect to more than one device. The router takes the signal from the modem and distributes it to both wired devices and wireless (Wi-Fi) devices. The router also controls the area in which you can receive a wireless signal.

Not all routers are created equal. Your router signal needs to sync with your modem connection. And your modem and router need to be able to handle the speed you are paying for. For example, if your internet is provided through a Coax cable, your router needs to be compatible with a Coax connection—and if you’ve purchased a 1 Gig plan, your equipment needs to be Gig-capable. All West offers Plume to ensure you have the proper connection. Our routers also ensure your router is protected and allows us to trouble shoot any connection issues.

Having the right modem and router in place gives you a better internet experience.

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Latest News

Rate Increase

Author:
February 28, 2019

Networks charge local TV providers, like All West, fees to carry channels, and these fees continue to increase each year. And in 2018, these price increases are some of the highest we have ever seen.

Notably, while we have had to drop content to keep our price steady, All West Communications has not passed along a rate increase to our customers since 2014.

To help provide some context, the following information was taken from a December 22, 2017 Variety article which demonstrates the annual increases that other companies are passing along to their consumers:

  • Comcast is hiking monthly rates for most bundles about $5/mo.
  • Dish is raising rates as of January 16,​ 2018, with most programming packages set to increase by $3 per month in addition to a $2 monthly increase for local channels.  
  • DirecTV's Select package will go up $2 per month, while Entertainment is increasing $3; Choice will be $4 higher; Xtra will rise $7; and Ultimate and Premier tiers will increase by $8/mo.
  • Charter bundles will see an increase of $10.
  • Cox Communications, meanwhile, will raise rates January 7, with increases of 2.5%-6% depending on service package.​

Many customers, due to the increasing rates, start to ask about buying "only the channels they watch" or a-la-carte TV. Here is just one example of what that might look like:

  • ​​​HBO Direct: $14.99
  • CBS All Access: $5.99​

If we use these two channels as examples, we could assume that individual channels might be priced direct to a customer somewhere between $6 and $15 per channel. So, if there are ten channels you really care about and watch, you could potentially spend somewhere between $60 - $150  - just to get those ten channels. By bundling channels together, the networks provide better pricing through the traditional TV package model.

All West strives to provide you with the content you want at a price you can afford. And while not all costs are within our control, we work hard to limit the increases we have to pass on to you.

Latest News

All West Communications, President, Matt Weller appointed to NCTC Board

Author:
February 28, 2019

The NCTC (National Cable Television Cooperative) represents more than 750 small and mid-size U.S. independent cable operators and acts as a programming and hardware purchasing organization for its member companies. And NCTC is actively engaged in helping network providers and suppliers evolve their business models to deploy new video/data solutions to match the changes in the media landscape.

In that, Mr. Weller's appointment provides All West with the opportunity to drive discussions regarding broadband's and cable television's future and vote on policies affecting their customers.

"The NCTC Board of Directors is an incredibly productive and motivated group of leaders dedicated to helping cable operators of all sizes offer new ways for their customers to enjoy information and entertainment. I'm ready to roll up my sleeves to start contributing to that effort," stated Matt Weller, President, All West Communications.

It is a great honor and privilege to be included on such an influential industry board. To read more about the NCTC and the full press release, click here.  

Latest News

FASTER Internet Speeds in Rock Springs, Green River and Evanston, WY

Author:
February 28, 2019

In a move to enhance connectivity and provide superior internet service, All West Communications is thrilled to announce the launch of new, faster internet speeds in the Wyoming communities of Rock Springs, Green River, and Evanston. This is part of a larger effort to upgrade and expand the capabilities of their existing co-ax network, ensuring that customers have access to higher-speed internet options to meet their growing digital needs.

Doubling the Base Speed for Enhanced User Experience

With these upgrades, the base package for internet service in these areas has seen a significant increase. The download speed for the base package is now doubled to 50 Mbps, paired with a 5 Mbps upload speed. This improvement ensures that customers can enjoy more consistent and faster browsing, streaming, and gaming experiences, even on multiple devices. Whether you’re working from home, participating in online learning, or simply enjoying your favorite shows, these enhanced speeds will provide smoother, more reliable internet performance.

New High-Speed Packages for Residential Customers

In addition to the upgraded base package, All West Communications is introducing two new high-speed internet plans designed to cater to households with greater bandwidth needs. These new packages include:

  • 150 Mbps Download / 15 Mbps Upload: Ideal for homes with multiple users or devices, this plan provides excellent speeds for streaming HD content, online gaming, video conferencing, and handling large file downloads with ease.
  • 300 Mbps Download / 30 Mbps Upload: For power users and larger households, this plan triples the speed available in the highest tier, offering a seamless experience for even the most data-intensive activities. With this plan, families can stream in 4K, engage in competitive gaming, and handle heavy data usage without any slowdown.

These new packages provide increased options for residents, ensuring that every household can find a plan that meets their internet usage requirements.

Special Introductory Offer for New Customers

To celebrate the launch of these faster speeds, All West Communications is offering an exclusive introductory deal. New residential customers in Rock Springs, Green River, and Evanston can sign up for any of these enhanced packages for just $19.95 per month. This limited-time offer provides an affordable opportunity for residents to experience high-speed internet at a significantly reduced price. For further details on the offer or to sign up, All West encourages potential customers to contact their team directly.

Looking to the Future: Gigabit Service on the Horizon

Matthew Weller, President of All West Communications, expressed his excitement about the upgrades, stating, "We are elated to roll out these new faster speeds to these Wyoming communities. Our goal with future upgrades will be to soon offer Gigabit service in these areas." This marks All West's commitment to not only keeping pace with modern internet demands but also to future-proofing the communities they serve with even more robust infrastructure.

All West’s future plans indicate an ongoing investment in the region, with a focus on eventually bringing gigabit-speed internet to these Wyoming communities, offering even more powerful connectivity for homes and businesses alike.

A Commitment to Service Excellence

As always, All West Communications is deeply committed to delivering top-tier service and support to their customers. This includes continuous efforts to improve network performance, address any service concerns promptly, and ensure customer satisfaction across all touchpoints. "We look forward to being your partner for many years to come," Weller adds, emphasizing the company’s dedication to customer service and the communities they serve.

For residents in Rock Springs, Green River, and Evanston, these upgrades mean a substantial improvement in internet service quality and the availability of plans tailored to their needs. Whether customers are casual internet users or require high-speed, high-capacity plans, All West Communications ensures that there is an option for everyone.

Contact All West Communications for Service Inquiries

To learn more about these new plans or to take advantage of the $19.95 introductory offer, customers are encouraged to reach out to All West Communications directly. Their knowledgeable customer service team is available to answer questions and help you select the best plan for your household’s needs.

With these significant upgrades and future plans for even faster service, All West Communications is setting a new standard for internet connectivity in Wyoming. Stay tuned for more updates as All West continues to innovate and expand its service offerings.

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