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We’re Here for You

Our Customer Support Line is open to field your questions 24/7. We are available when you need us to help you troubleshoot technological issues and discover the cause, or clear up queries regarding your bill. We are dedicated to providing efficient and knowledgeable customer service with a smile. Below you will find a list of common questions and answers.​

FAQs

Outages & Scheduled Maintenance

Archived Outages Add Outage
Outages
Location Affected
Description
Start Time:
Estimated Outage Duration:
Cause:
Status:

No reported outages.


Archived Maintenance Add Scheduled Maintenance
Scheduled Maintenance
Location Affected
Description
Start Time:
Estimated Outage Duration:
Cause:
Status:

No scheduled maintenance.


Troubleshooting

Add Troubleshooting

Payment Options

We understand that busy individuals need options. We provide a variety payment possibilities and let you choose the most convenient method for you.

Support and Information for Home Installation of Internet Network
Pay in person at any of our office locations.
Find an Office
Support and Information for Home Installation of Internet Network
Drop a payment in the drop box at any of our office locations.
Find an Office
Support and Information for Home Installation of Internet Network
Call us toll free anytime at
855-875-7164​.
Support and Information for Home Installation of Internet Network
Pay by check or credit card with the SmartHub app.
Download App
Support and Information for Home Installation of Internet Network
Pay your bill online on the SmartHub website.
Visit the site
Support and Information for Home Installation of Internet Network
Setup auto pay​ for the 5th, 10th, 15th, or 20th of each month
Fill out authorization form

Contact Support

Whether you call, email, live chat or stop by one of the offices in your area, our door is always open. We are passionate about providing dedicated customer service to our customers. Our vision is Global Communication, Accelerated Communication, and Limitless Entertainment.

We Promise:

  • A quick and accurate response to your query.
  • Around-the-clock access to our Customer Support Team.
  • To get to the root of technological faults.
  • Dedi​cated customer service with a smile.​​​​​​​​​

Get Help Now

Get Help Now
Office Locations
  • Kamas Office
    50 W 100 N, Kamas, UT 84036
    (435) 783-4361Office Hours: 8:30 am–5:30 pm
  • Coalville Office
    21 S Main St, Coalville, UT 84017
    (435) 336-6111Office Hours: 8:30 am–5:30 pm
  • Evanston Office
    1020 Main St, Evanston, WY 82930
    (307) 444-8448Office Hours: 8:30 am–5:30 pm
  • Rock Springs Office
    602 Broadway St, Rock Springs WY
    Monday-Friday, 8:00 am–5:00 pm (307) 362-3773
  • Green River Office
    151 E Flaming Gorge Way, Green River, WY 82935
    Monday-Friday, 8:00 am–5:00 pm (307) 875-2506
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